Account Manager Job at Quality Service Recruitment, Hinckley

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Job Description

Immediate starts available for this ongoing full-time position as a Sales Account Manager for a successful fashion brand!

A re you passionate about working within the fashion industry? Are you a Fashion graduate looking for your first step on your chosen career path or an experienced Administrator looking for a hybrid role?

Earn a starting salary of up to £32,000 dependent on experience! Permanent contract available after a 13 week probation period.

As an Account Manager, you will be working with both the sales and warehouse teams and undertaking the day-to-day activity of Contract and Wholesale Clients. You will be responsible for managing all administrative tasks from sample approval through to production and dispatch.

Your daily tasks will include:
  • Working under the direction of the Sales Team to undertake the administration of their assigned accounts.
  • Contract Accounts - action accurately and promptly client requests.
  • Obtain samples, lab dips, lab reports, and any other activity required to secure approval from the client.
  • Raise the purchase orders to stock control to be scheduled for production.
  • Manage the critical path for the product, from production to dispatch.
  • Update the client with product technical information as requested.
  • If required accompany the Relationship/Sales manager to visit the Client to build and maintain a good working relationship.
  • Ensure that all packaging and finished product requirements are produced.
  • Work with the warehouse to ensure that delivery deadlines are met.
  • Raise Invoices and update the stock control/accounts system on completion of the order.
  • Work with the accounts team to resolve any financial queries.
  • Wholesale accounts – respond to queries as they arise, actioning any administration tasks.
  • Process all customer orders onto the sage system, raising the necessary paperwork to instruct the Warehouse to pick and pack.
  • Checking data accuracy on all orders.
  • Extract from the Website, daily orders placed and processed. Action any new customer account applications.
  • Liaise with Customers, Relationship/Sales Managers, and the Warehouse team to resolve any issues with stock, customer requests, or any other matter that may affect the customers’ requests not being met.
  • Maintain and update spreadsheets and reports, distributing the information in a timely manner to keep all relevant parties informed.
  • Respond to customer inquiries and complaints via phone and email, taking the appropriate action in a manner that ensures the customer received excellent. customer service. Communicate important feedback from customers internally.
  • Provide Marketing with feedback on any response or activity that has happened because of campaigns actioned.

This position runs Monday to Friday on a 08:30 - 16:30 shift.

You will be paid a starting salary of £25,000 to £32,000 dependent on experience, with a personalised and achievable commission structure.

Apply today to attend an interview this week!



About Quality Service Recruitment:

We at Quality Service Recruitment Limited are committed to providing our candidates with a one stop option for your job finding requirements. the process is simple; apply for a role that best suits your needs, we will search our database of clients to find you the role that suits you. Placing you in a role that works for you and for us, is the only option

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