Customer Service Executive Job at Talent Finder, Great Dunmow CM6

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Job Description

Customer Service & Telemarketing Executive | Great Dunmow | Full Time | £22,000 - £24,000 depending on experience

Project Solver Ltd is a well-established and growing Electrical compliance company based in Essex.

Our success has attracted high-profile clients due to our qualified members and professional approach. Our growth has grown steadily year after year and we are passionate about what we do and the service we provide.

We pride ourselves on the delivery of quality work and our commitment to developing strong and positive relationships with clients, customers and valued members of our team and we are looking for someone like you to be part of our success.

This is a fantastic opportunity for a dynamic and enthusiastic candidate who embraces challenges and is target orientated. The Role will be split between Customer Services & Telemarketing and full training will be provided.

Are you the right person for the job?

  • Previous experience working in an outbound sales environment, or a call centre would be desirable
  • Recent university graduates could be considered
  • Basic IT skills including Microsoft Word, Excel, CRM systems, & LinkedIn would be an advantage
  • Be self-motivated & be a team player
  • Have excellent communication & telephone skills
  • Work to targets in a fast-paced environment
  • Build strong customer relationships
  • Pay high attention to detail and have excellent organizational skills

What will your role look like?

The Customer Service role includes:

  • Administrative duties, data entry, outbound communications, and telephone calls to existing clients informing them of our services,
  • Assisting with quotations and looking after contracts
  • Maintaining high levels of customer service with new and existing clients
  • Reporting to management

The Telemarketing role includes:

  • Administrative duties including, CRM data input and email marketing campaigns,
  • Researching for prospective clients, outbound communications, and telephone calls to prospective clients to capture data required by our New Business Team
  • Achieving daily targets
  • Account management

What can you expect in return?

  • We offer a competitive salary and sales bonus scheme,
  • Professional, lively working environment,
  • Ongoing training and self-development
  • On-site parking,
  • Company pension,
  • 28 days including bank holidays

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Job Type: Full-time

Salary: £22,000.00-£24,000.00 per year

Ability to commute/relocate:

  • Great Dunmow, CM6 1XN: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: PJSV-029

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