Insurance Customer Service Advisor Job at Horncastle Recruitment, Chesterfield

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Job Description

Job Title: Insurance Customer Service Advisor
Location: Chesterfield
Job Type: Full time 9.00am – 5.00pm
Salary: £22k - £27k depending on experience, plus bonus

A leading general insurer and financial services company, has been serving the rural community for over 100 years. At their local agency office in Chesterfield, they deliver their award-winning service and sell their product range across our region, championing the honest, personal approach to customer service they are famous for.

As a Customer Services Advisor within their team, you will play a key role in the success of an expanding local business, ensuring the office runs like clockwork and customers are always happy. Providing exceptional administrative support, you will handle new business, midterm alterations, renewals and claims, with a ‘can-do’ proactive enthusiasm. The chances are, you will have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people-orientated approach to everything you do. Above all though, you will relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.

Preferred Background:

- A strong academic background; minimum of 5 GCSE’s grade 4 or above including English and Maths.
- An untarnished personal financial record
- Knowledge of agriculture / rural living an advantage
- Well presented
- Confident using the telephone
- Have a good work ethic
- You will enjoy working in a customer service role
- Able to work under own initiative
- At ease when talking to people from all backgrounds
- Able to “get to grips” with new technology

If you feel you have the necessary skills and qualities to fill this post, please send your CV with covering letter stating why you are the right person to fill this position by 6th January 2023

Job Type: Full-time

Salary: £22,000.00-£27,000.00 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Chesterfield, Derbyshire: reliably commute or plan to relocate before starting work (preferred)

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Insurance Industry: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In person

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