IT Technician Apprentice (Level 3), Passport365, Nottinghamshire Job at Tiro, East Midlands

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Job Description

Your next step towards your dream career…
Location: Newark, Nottinghamshire, NG23 5FF

Working for Passport365
Passport365 is a leading provider of workflow management software and data analytics solutions for the sport and leisure sector.
They help their clients streamline and optimise their operations, improve their customer experience, and drive business growth through the use of our cutting-edge cloud-based software, app and data solutions.
We’re looking for fearless techies, who have a strong interest in technology, data analytics and troubleshooting, to join the team. The role will focus on platform administration and data analytics.
The Package
At Tiro, we make great things happen for people. And that starts with you. In this role you’ll receive:
  • Starting salary of £13,650 per annum
  • 25 days annual leave plus bank holidays (and an extra day for your birthday!)
  • Workings hours are 37.5 hours per week (8:30am – 5pm Monday to Thursday,
  • Friday 8:30am – 4pm).
  • Company pension scheme
  • Company Healthcare scheme
  • Regular training and CPD opportunities

What it’s like being an IT Technician Apprentice

This opportunity will allow you to develop, through study and “on the job” experience, the knowledge, and skills necessary to be a valuable Platform Administrator and Data Analyst and in doing so, support the business in helping their clients streamline and improve their operations.
You’ll have the opportunity to work alongside experienced professionals and gain hands-on experience in the field of workflow management software and data analytics. You’ll also learn about industry trends and best practices while working with Microsoft Office Suite and Azure cloud-based solutions for database management.
What you’ll be doing:
  • Helping with the implementation and maintenance of our workflow management software for our clients in the sport and leisure sector.
  • Troubleshooting any issues that arise with the software, including analysing and resolving technical problems.
  • Supporting the creation of data visualisations and reports using our data analytics tools.
  • Collaborating with our team to find opportunities for process improvement and optimisation.
  • Communicating with clients to gather requirements and provide support as needed.
  • Helping to ensure that project timelines and deliverables are met on time.


What could the future look like?
There’s no limit to what you can achieve if you work for Passport365. Their team is at the heart of what they do, and they are looking for someone who wants to play a key part in that long term.
There are opportunities to further develop and progress within the business after completion of the apprenticeship. Passport365 are in a period of growth and development, with this, there will be an opportunity to get involved across different areas of the business.
Hard work and determination will be recognised!

What will you bring?

Qualifications
It’s about enthusiasm, not school results. In our experience the most successful apprentices are those who are driven to find out more about the sector, can be up front about what they do and don’t already know, are considerate, self-reflective, and impatient to learn the job role!
Experience
Whilst previous experience is great, we at Tiro are always open to wildcards. We’re not just interested in experience and qualifications; we’re looking for someone with the right attitude and aptitude to fit right in at Passport365.

About you
We’re looking for fearless techies brave enough to be themselves, with enough self-confidence to be able to communicate with a range of different people.
You’ll also need to be highly motivated, resilient, and able to think on your feet to help solve problems whilst remaining professional and respectful.
This is the ideal opportunity for someone who has a genuine passion to work with data and software.
To succeed in this apprenticeship, you’ll need bags of enthusiasm, be a fantastic collaborator and be hungry to learn!
Even if this doesn’t sound quite like you, but you still think you could do a great job in the role, get in touch. We’re always open to wildcards.

So how does the apprenticeship work?

At Tiro we’re obsessed with changing lives through science and technology apprenticeships so we can’t wait to have you on board.

Over 18 months, you’ll devote a minimum of 6 hours of your working week on ‘off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Information Communication Technician Apprenticeship. You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at Passport365 who together, will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career.

Being an apprentice is hands-on, so you’ll get the chance to learn things you might otherwise not have experienced in a university or college environment.

The best part? You’ll be earning a salary while you gain your qualifications, meaning no huge student loans to pay back at the end of the programme!

Want to know more. Check out the apprenticeship standards here.



Eligibility
While we never want to hinder your job application process with obstacles, there are some minimum requirements you’ll need to meet in order to do an apprenticeship, these are rules set by the UK Government.
You’ll need to be over 16, not in full time education, have lived in the UK for 3 years and have the right to work in the UK.
If you don’t quite meet these minimum requirements yet, let us know you’re interested here and we’ll get in touch to discuss this further with you.

About Tiro

We're Tiro (pronounced ‘Tea-ro’ as in white, two sugars).
In Latin, it means novice, recruit, apprentice, beginner and soldier. The perfect name for a company that’s been helping fearless apprentices to join ambitious businesses since 2005.

We believe that great apprenticeships help everyone. There are remarkable apprentices out there just waiting to be found, and fantastic employment opportunities waiting to be filled.

Our work will never be just about getting bums on seats and pocketing our commission. In our own small way, we’re helping to change the world – finding people that are working on COVID vaccines, finding new ways for technology to help humanity and helping to tackle the big issues of the day, like climate change. As well as helping people – young and old – to find their way.

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