Location: London (hybrid working)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Car Allowance & Private Medical Insurance
Salary: Up to £72,000 per annum
Thought The AA only provide roadside assistance? Think again.
For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as a Propositions Manager, you’ll play a key part to our success and join us on this exciting motoring journey.
#LI-THEAA #LI-Hybrid
Joining the AA family as a Propositions Manager for Motor Finance, you’ll be responsible for the end-to-end development, launch and management of our AA FS & Cars Motor Finance proposition across the digital and in-dealer channels.
You’ll collaborate with Product Managers across all our motor finance products to ensure our customers have the very best journey and experience using The AA helping to shape the future of our motor finance products. Being our Propositions Manager within AA FS & Cars, you’ll help develop a single digital ecosystem which brings together the variety of secured and unsecured car finance propositions in existence across our estate as well as creating an in-dealer proposition which mirrors the digital solution for proposing the AA’s car financing options across the circa 2,000 potential dealers within the AA Cars network.
- Collaborate with existing partner businesses creating mutually agreeable proposition deliverables and working closely with Marketing teams ensuring consumer journey continuity
- Define all processes, adapt existing KPIs and create clear oversight requirements for the combined motor finance propositions
- Provide insight of our competitor digital activities and adapt the AAs motor finance approach to be on trend and competitive including input to Marketing & Analytics teams to drive forward promotion of motor finance proposition to customers
- Share in-depth product life cycle analysis for the motor finance product, understanding the long-term revenue and margin forecasts to support the broader business plan
- Actively contribute to the internal governance forums, reporting back on how well the product delivers to the Treating Customers Fairly (TCF) and Value For Money (VFM) principles/framework
- Act as a key contact for motor finance product advice and recommendations with internal stakeholders to support consumer proposition development and commercial opportunities, for new business activity and retention
Essential:
- Strong working experience within Financial Services/Regulated environment
- Demonstrable Digital Product experience as well as designing digital journeys
- Key ability to work with cross-functional teams within a matrix environment including third-party partners
- Understanding and experience of utilising Google Analytics and Power BI
- Strong stakeholder management with the ability to influence, challenge and persuade varying stakeholder levels including Senior Leaders, Executives & Directors with a proven commercial track record and mindset
- Creative, imaginative, and passionate individual with a drive for continuous improvement and success when implementing customer-centric propositions
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
- Annual Bonus
- Car Allowance
- Private Medical Insurance
- Diverse learning and development opportunities to support you to progress in your career
- 25 days annual leave plus bank holidays + holiday buying scheme
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Worksave pension scheme with up to 7% employer contribution
- Dedicated Employee Assistance Programme
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.