Band 4
Job overview
This is an exciting opportunity to join the Medical Administration team based at Abbeyfield Court.
The post holder will play a key central role within Medical administration and the speciality you will be allocated to ensuring the successful running of the service liaising with NHS colleagues, patients and the General Public.
Main duties of the job
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
Working as part of a well established team, the post holder will support the provision of a comprehensive secretarial and administrative service to consultants, SPR's and nurse practitioners. The post holder will be required to undertake a variety of administrative duties including the monitoring of patient results in line with the patient pathways.
The post holder must exercise initiative to organise their own workload and work within defined deadlines.
To understand the role in more detail, please read the attached job description and person specification.
Working for our organisation
The Medical Administration team is based at Abbeyfields and the PA role is an integral part of this team.
We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.
Annual leave starts at 27 days per year, plus bank holidays
Detailed job description and main responsibilities
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
Use judgement and initiative to prioritise the importance/urgency of task within defined deadlines.
Establish and maintain admin systems/databases.
Deal with incoming mail, results/reports management.
Monitoring of clinician’s results spreadsheets ensuring results are dealt with in a timely manner ensuring no unnecessary delay to the patient pathway.
Attending meetings where required and taking minutes.
Ensure RTT patient data quality is accurate.
Checking RTT 18 week clocks and stopping clocks where required.
Key point of contact for the consultant.
Communication link to management team regarding consultant annual leave.
Managing consultant annual leave, cancelling clinics and moving patients where required.
Dealing with consultant queries and where appropriate managing consultant Diary.
Telephone calls inbound and outbound relating to patient specific care in a confidential manner.
Typing of non-clinical letters as required.
Rescheduling of appointments at Clinician request
Liaise with waiting list coordinator to ensure patients are treated within breach dates
Support and mentor new staff.
Provide cover for PA colleagues during times of sickness and annual leave.
Line Management of PPA staff
Share responsibility with line manager for own personal development.
Undertake any other duties which may be reasonably required.
Person specification
Training & Qualifications
Essential criteria
Desirable criteria
Experience
Essential criteria
Desirable criteria
Communication and Relationship Skills
Essential criteria
Analytical and Judgement Skills
Essential criteria
Planning and Organisation
Essential criteria
Other requirements/specifics for the role
Essential criteria
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Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent: